Privacy and Policy
Terms and Conditions
You will receive an Order Confirmation once your order is placed and payment has been successfully authorized. Once an order is reviewed we will process the payment and ship. Order processing may take up to 2 business days. Any order placed before 12:00pm PST will be processed and shipped on the same business day. Understudy may cancel an order at any time for a number of reasons including suspicion of fraud, unavailability of stock, or discrepancies in price. If we are unable to fulfill an order your payment will be fully refunded.
Returns & Exchanges
Purchases are eligible to be returned for exchange or store credit within 14 days of purchase. SALE items are final sale. To be eligible for a return, your item must be unworn
We use flat rate shipping costs within Canada, USA, and Internationally. Our rates are subject to change, discounted or free shipping is applicable for larger orders depending on location.
Shipping within Canada:
Standard Shipping is free on orders over $250
Standard Shipping is $20
Shipping to USA:
Standard Shipping is free on orders over $250.
Standard Shipping costs $25.00
Shipping to World:
Standard Shipping rate is $45.00. Time for delivery is usually 9-12 business days.
Standard Shipping is free on orders over $1000.
We cannot guarantee delivery dates on any order due to delays with customs. Customers outside of Canada are responsible for any applicable duties/taxes.
We accept Visa, MasterCard, or Paypal payments. We do not accept payments over the phone or e-mail. All transactions are secure and encrypted and we do not store any of your credit card information.
5% GST is applicable to all orders within Canada.
Under no circumstances will Miloh Shop sell or disclose your personal information to any third parties. All information provided by you is for us to best serve you and will only be used internally.
We Use 'Cookies'